I led efforts to make NHPR’s coverage of the 2020 election more responsive to the needs of our audience.

• Voting in the Time of COVID-19 Realizing that this would be an election unlike any other for New Hampshire (and the nation, for that matter), and that providing reliable information about voting was especially critical, I tried to ensure we were focusing on providing practical answers to our audience in the months leading up to the 2020 general election. I managed a multi-platform audience engagement campaign to collect questions from the public and respond to them in digital stories, on weekly talk show segments and more. This audience feedback became fodder for our evolving voter guide, explainers about how to avoid absentee ballot errors or whether Sharpies would spoil your vote, and other pieces that were among our most widely read and shared of the campaign.

  • 2020 Elections Guide: How to Vote In New Hampshire, Absentee or At the Polls 

  • New to Absentee Voting in New Hampshire? Don’t Make These Mistakes.

  • So You Received A Voting Mailer (Or Email, Or Text Message). How Do You Know It’s Legit?

  • How Can You Vote Safely And Be Sure Your Vote Will Be Counted? (Helped to produce + served as a panelist for this hourlong, live conversation)

  • Can't Find A Record of Your Absentee Ballot In N.H. Voter Database? Don't Panic.

• We Want To Hear From You: How Should NHPR Cover The N.H. Presidential Primary? I launched this survey and managed community outreach, with a focus on gathering perspectives from people outside of NHPR’s traditional audience. Hundreds of people across New Hampshire shared their hopes, questions, complaints and concerns with us. I worked with editors, producers and colleagues across the station to use this feedback to shape NHPR’s interviews with presidential candidates and our coverage at large.

In 2016, I managed NHPR’s partnership with Hearken — coming up with strategies for using this tool in the newsroom, on talk shows and more, helping to set the foundation for some of the station’s most popular stories and podcasts in the years since.

• You Asked. They Answered. Candidates For Governor Sound Off on Your Questions. I worked with colleagues to incorporate listener questions generated through Hearken into our forums with political candidates leading up to the 2016 election, and then assembled those responses into a digital package so that the public could focus on the issues they said mattered to them.

• Only in New Hampshire Before our podcast unit took over production of this regular series, I solicited questions and worked with colleagues to delegate out assignments and ensure we got answers to our audience’s questions. I also reported this piece in response to a listener question about why New Hampshire requires annual car inspections.